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As long as there have been successful casinos, there have been successful promotions behind them. This was evident to casino operators right from the beginning – even at a time when competition was very limited. Before the rise of online casinos, landed casinos already had very creative promotions on offer. Popularly known as “comps”, these were more like select benefits afforded to clients who satisfied the criteria. This was usually a combination of what games they were playing, size of bets placed and the frequency of their visits. Despite being very specific to certain customers, the criteria for availing promotions was still very limited. The promotions would of course come in the form of various monetary bonuses but was not limited to this. Because casinos were always housed in luxury establishments, operators could take advantage of their surroundings to provide an array of comforts for their players. This would come in the form of preferential bookings, room upgrades, freebies on various consumables, but most importantly, various benefits at the gambling table. However, the best promotions were inevitably reserved for valued customers and high rollers. Due to their rarity and because they were viewed as high society venues, people made the extra effort to visit them. Also, size limits among other constraints meant casinos could not endlessly keep drawing in players.
In the modern world of the online casino, this has changed completely. There is still the core requirement in the gaming world to attract customers and, more importantly, keep them and casino promotions are still vital in this respect. The need to be creative with promotions has grown exponentially due the virtual nature of online casinos. No more is there a fancy luxury hotel or club that can be leveraged for promotional reasons. However, throughout the world and including online casino Malaysia clients have come to see promotions as an integral part of the entire casino experience. Online casinos do not face the same constraints as landed casinos. In fact, the success of any online casino depends on a significant volume of bets being placed across the board. There has also been an explosion of online casinos in the last few years, but unfortunately there is no real way to check the integrity and reliability of most offerings. Clients are often at the mercy of online reviews or just believing what the operator tells them. In the current online environment, the client holds all the cards because of the vast array of choices. Online casinos are available in almost every territory around the world so while dedicated marketing is important, reliable, attractive promotions are key to convincing clients to choose and consequently stay.
At QQclubs we also realise that gambling, in any form, can be a very emotional experience. In games of chance the players are always on edge, taking risks. Therefore, taking this into account, it is important that we provide options to maximise the players betting pleasure. Aside from this, we want our clients to make the most of their time at QQclubs. It is of vital importance to us as one of the best Malaysia online casino operators that our clients always feel they have got their money’s worth when they play at our site. To achieve this, it is no good just to have a large selection of promotions. We endeavour to make the entire experience of a promotion a positive one. From the outset when a customer is deciding, the choices must be made very clear, with any underlying terms and conditions clearly marked out to avoid any discrepancies later. Once a client has decided the process of claiming a promotion and subsequently using it must be a seamless one. No client is going to enjoy even the most generous of promotions if the experience of using it is painful. Furthermore, online casinos today are no more the limited venues they once were. Today we welcome anyone who is of legal age and enjoys a good game of chance. We want to see our clients succeed and win as this breeds a happy gambler who will most likely return.
For these reasons we are constantly monitoring and innovating our promotional offers to offer industry leading promotions for our clients. Is the client an experienced high roller? Or is the client someone who is just curious? We are constantly asking ourselves these questions to better understand the customer and thereby create better promotions. A quick glance at our promotions page shows we do just that. From the moment a client joins us they are greeted with the option of a welcome bonus. In fact, we have promotions that allow first timers to have a try without spending any money initially. There are also promotions that vary daily depending on the nature of the game. In our sportsbook for example we are offering varying rebates which depend on the variables surrounding the sport in question. Seasonal promotions are another favourite for clients. During most festive seasons – especially in Malaysia – we know our gamblers are always in the mood for a casino.
We want our new clients to be able to try out gaming without the fear of losing due to their inexperience or being forced to stop playing due to exhausted funds. We firmly believe that promotions must be tailored to suit different clients. Come grab a bonus and let’s play!